Help Center

How can we help?

The same guides that live inside the app, readable before you sign in. Pick your role, search, or browse the FAQ.

Guides by role

Building Management

Dashboard, inspections, repairs, users, reports

Open the guide →

Board Members

Approvals, oversight, reading the evidence

Open the guide →

Unit Owners

Your unit, repair proof, reports, account

Open the guide →

Inspectors & Vendors

Field inspections, scheduling, offline work

Open the guide →

Maintenance Staff

The phone shell, working jobs, your tabs

Open the guide →

Reception Desk

Check-in, refusals, residency, the tally

Open the guide →

Start here

Getting Started

Signing in, verification, installing HelmHOA on your phone or desktop, and how sessions work.

Read Getting Started →

The Unit Status Lifecycle

The five states every unit moves through, and why status is computed from repair evidence rather than set by hand.

Read the explainer →

Frequently Asked Questions

Short answers for management, owners and inspectors — from file formats to who can see what.

Browse the FAQ →

Looking for Florida law, not app help? The Florida Condo & HOA Law hub covers the statutes behind the platform — records, elections, milestone inspections, reserves — with citations and dated summaries.

See HelmHOA with your own building in it

A free 30-day trial of the full platform, set up for you by a HelmHOA specialist — no credit card, no self-serve maze.

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