Work the queue, not the clipboard
A phone-first app for the crew that actually keeps the building running: today's work, the equipment that's due, the owner requests waiting on triage — without a trip back to the office to find out.
Carbon paper and radio calls
Work orders on paper
The ticket is on a clipboard in the shop. The status is whatever the last person remembered to say. Closing it out means walking it back.
Owner requests arrive as post-its
The front desk takes a call, writes a note, and hopes it reaches the right person before it reaches the floor.
Service dates live in someone's head
When was the fire-alarm panel last serviced? If the answer is a person, the schedule retires when they do.
The whole job fits in a pocket
- A bottom-tab shell built for a phone: Home, Work Orders, Equipment, Requests, Account — plus a LeakCheck tab for leads where the association runs leak sensors
- Work orders with a real lifecycle — assigned, in progress, waiting on parts, completed — plus a live work timer, and offline queueing for the places signal doesn't reach
- The building-equipment registry computes each asset's next service date from its interval, and every completed job lands in an append-only history
- Owner requests flow into a triage queue instead of a post-it — leads accept, assign, or decline with the record kept
- Techs, supervisors, and leads each see their own tabs and their own buildings — a tech's app is even simpler than the lead's
- Licensed staff who also inspect switch hats into the inspector app — same login, same phone
The modules behind the shell
Maintenance accounts are free — every seat comes with the association's subscription.
“My techs won't use software.”
They won't use office software. This isn't that. A tech opens the app and sees three things: what's mine, what's urgent, what's today. Big touch targets, no sidebar, no settings maze — the same bottom-tab pattern as every app already on their phone. If they can use a food-delivery app, they can close a work order.
And the crew doesn't adopt it alone: the office and the field share one system, so the first week's payoff is visible to everyone — no more “did anyone write that down?”