Work the queue, not the clipboard
A phone-first app for the crew that actually keeps the building running: today's work, the equipment that's due, the owner requests waiting on triage — without a trip back to the office to find out.
Carbon paper and radio calls
Work orders on paper
The ticket is on a clipboard in the shop. The status is whatever the last person remembered to say. Closing it out means walking it back.
Owner requests arrive as post-its
The front desk takes a call, writes a note, and hopes it reaches the right person before it reaches the floor.
Service dates live in someone's head
When was the fire-alarm panel last serviced? If the answer is a person, the schedule retires when they do.
The whole job fits in a pocket
- Home opens on what's next: the one job to start now, a status card for each area you work, and what's coming up today — with Inspect a unit and, for leads and supervisors, New work order right at the top
- A bottom bar built for a phone, never more than five buttons: Home, Work orders, Inspect, Requests — and More for equipment, leak sensors where the association runs them, and the rest
- Work orders with a real lifecycle — assigned, in progress, waiting on parts, completed — plus a live work timer, and offline queueing for the places signal doesn't reach
- The building-equipment registry computes each asset's next service date from its interval, and every completed job lands in an append-only history
- Owner requests flow into a triage queue instead of a post-it — leads accept, assign, or decline with the record kept
- Techs, supervisors, and leads each see their own buttons and their own buildings — a tech's app is even simpler than the lead's
- Leads and supervisors get a Team view: who has which open work orders, with unassigned work at the top
- Staff who inspect do it in the same app — pick the building, the unit and the form, then land back on Home when it's done. No second app, no switching hats
The modules behind the shell
Maintenance accounts are free — every seat comes with the association's subscription.
“My techs won't use software.”
They won't use office software. This isn't that. A tech opens the app and sees what to do next, where each part of their job stands, and what's coming up today. Big touch targets, no sidebar, no settings maze, never more than five buttons along the bottom — the same pattern as every app already on their phone. If they can use a food-delivery app, they can close a work order.
And the crew doesn't adopt it alone: the office and the field share one system, so the first week's payoff is visible to everyone — no more “did anyone write that down?”