Terms of Service
Drafted, and in review with Florida counsel. The full Terms publish on this page when that review is complete.
Status: the HelmHOA Terms of Service have been fully drafted and are undergoing review by Florida counsel before publication. We publish agreements only after that review — the same rule our statutory content follows.
What the Terms will cover
So your board or attorney can plan ahead, the drafted instrument covers, in order:
- What HelmHOA is — and is not: a software provider; not a law firm, not a licensed CAM firm, not an inspection or insurance firm. No legal advice, no attorney–client relationship, and no guarantee that using the platform makes an association compliant with any law.
- Subscriptions, Order Forms, and the free 30-day trial — including that trials carry no payment method and end in a conversation, not a charge.
- Your data: the association's records remain the association's records, with export, retention, and deletion commitments stated in the agreement and in the companion Data Processing Addendum.
- Fees, renewal, and termination — flat per-association pricing, with monthly billing at exactly one-twelfth of the annual price.
- Acceptable use, confidentiality, warranties, liability, and dispute terms.
- Module-specific service descriptions that restate, in contract form, the same limits the product itself displays — computed dates are informational estimates, credential statuses reflect documents on file, monitoring is not a life-safety service.
Until then
Every current customer relationship runs on its executed agreement. If you're evaluating HelmHOA and your board or attorney has terms questions now, ask — we'll walk you through the draft posture directly, and the Trust Center and Privacy Policy already answer the data-handling questions reviewers ask most. A Data Processing Addendum is available on request.